SHIPPING + POLICY

OUR COMMITMENT
Each piece that we sell is hand dyed with care and is meant to be treasured for years to come. Whenever possible we use organic materials and natural fibers. Our main line is made right here in NYC's Garment District. The basics (leggings, tees, bodysuits, scarves and tights) are all procured from partners who are commited to fair labor practices.

PAYMENT
We gladly accept Visa, MasterCard, American Express, Discover or bank transfers through PayPal.

DOMESTIC SHIPPING
FREE shipping on all purchases over $100. Magic Jar Dye Kits are $12 to ship within the US. All other purchases are a flat rate of $7.50. We ship within 3-5 business days. If you need expedited shipping please contact before purchasing and we will try to accommodate you.

INTERNATIONAL SHIPPING
FREE international shipping on all purchases over $100. All other purchases are a flat rate of $14. Books and kits are not subject to free shipping and may be subject to additional shipping charges based on destination and weight. We will email you with the shipping options and prices after purchase and you will have the option choose one or get a refund on the item. We ship within 3-5 business days. If you need expedited shipping please contact before purchasing and we will try to accommodate you.

TAXES
Items above $110 sold within New York State are subject to NY Sales Tax.

RETURNS
We are happy to take returns of non-sale items in unworn, unwashed and original condition for exchange or store credit. Please email us and we will tell you the steps to take to make the return. Returns must be made within 7 business days of receipt, and you must get email verification before sending them back. Shipping costs are not subject to return, and we recommend getting insurance as we cannot be responsible for loss or damage during return shipping. We will process the return within 5-7 business days of receipt.

PRIVACY
We will never share your information with anyone else.

SECURITY
PayPal automatically encrypts all of your information using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

WEB ERRORS
We try to ensure accuracy on the website but sometimes errors may occur. If this happens we reserve the right to correct the mistake, and we will take all necessary steps to ensure that you are not inconvenienced by the error.

CONTACT
To say hello, request assistance with the website, for any information, or for wholesale inquiries, please contact shop@shabdismyname.com